If you are a small business entrepreneur, your business telephone service might as well be a part of your identity, more so, if you have already financed your advertising plans and marketing collateral. But if you want to change business phone carriers, would you lose your number? No.
If your business is in the same geographical area then according to the FCC, you can keep your business telephone service number even if you change providers, which is known as number porting.
Here are key things you must know and what you must do if you want to change your business phone plan and carrier without giving up your old number:
- Select well-known companies that offer business phone plans which offer your business the options and features you need within a budget.
- Check the agreement with your existing phone service for business to make sure you are not obliged to continue with them for more service time. If you are, you may need to pay early conclusion fees.
- If you are combining services with your phones, like Internet and cable TV, you may want to know what happens if you switch to your service or fees.
- Many people just terminate the services with their current carrier before acquiring a new service, which is a mistake. Don’t do that. Instead, contact the new carrier and give them the phone numbers you want to switch with any other info needed.
- You must send a LOA to your present business phone plans carrier to notify them of your choice to switch.
- Carriers can charge you for porting your number under FCC rules. But, you can negotiate for a waiver. Big carriers may not charge but can refuse to port your number if you have unpaid dues.
- Check if the 911 services may be affected by the change. Most often they aren’t, but GPS and callback services may not be available.
- There will be a period when you have two different business phones and plans with the same number.
- A single line porting takes one business day while switching from wireline to wireless could take ten days. However, this wait is worth it when your business revolves around a prompt phone service.